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Frequently asked questions

We want you to love your purchase!

If there’s an issue with your order, please contact us within 14 days of receiving your item, and we’ll be happy to help.

Due to hygiene reasons, earrings cannot be returned for change of mind, unless faulty.

If your item arrives damaged or faulty, please contact us as soon as possible with photos, and we’ll arrange a replacement or refund.

Due to hygiene reasons, earrings cannot be returned for change of mind, unless faulty.

Orders are usually dispatched within 1–2 business days.

Delivery times within Australia typically range from 2–7 business days, depending on your location.

Our earrings are made using a range of quality materials, including stainless steel, gold-tone and silver-tone finishes.

Many of our styles are made from acrylic or wood, are lightweight and comfortable for everyday wear.

We offer FREE standard shipping on all Australian orders over $100.

Shipping costs for orders under $50 are flat-rate $12.

All of our earrings are hypoallergenic and nickel-free, making them suitable for sensitive ears.

If you have specific allergies, we recommend checking the product description or contacting us before purchasing.